Create and print a credit note for customer invoices. 5 minutes to read.In this articleYou can create an invoice with a negative amount; such an invoice is classified as a credit note. You must select the transactions that were previously posted for a customer invoice and then edit the transactions to create and print a credit note. With the exception of legal entities whose primary address is Germany, the title of the invoice is Corrective invoice.
Printing Reports from Great Plains When she prints the report it cuts off the 'Credit' column; or the last column on the right hand side of her report which prints in a landscape format. Her computer is running Windows XP Professional with SP3, the printer she prints to is directly connected to her computer and it is a HP LaserJet 4000 with the.
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PrerequisitesThe following table shows the prerequisites that must be in place before you start.CategoryPrerequisiteRelated setup tasks.Select a number sequence code for the corrective invoice reference in the Accounts receivable parameters form.(DEU) Select the Print corrective invoice on sales credit memo check box, and specify the date from which the corrective invoices are printed instead of credit notes in the Legal entities form. NoteThis control is available only for legal entities whose primary address is Germany.Create and post a sales order invoice. For more information, see.Create and print a credit note for a posted sales orderTo create and print a credit note for returned items that are invoiced for a posted sales order, follow these steps:.Click Accounts receivable Common Sales orders All sales orders. Select an invoiced sales order.On the Sell tab, click Credit note.Select the Select all check box to select all sales invoice transactions, or in the lower pane, select the Mark check box next to the sales order line that you want to correct the quantity of the returned items.Specify a reason code and a description for the selected sales order transaction.Click OK to update the selected sales invoice transaction with a negative amount for the returned items. On the Invoice tab, click Invoice to post the invoice for the sales order.In the Quantity field, select Deliver now, and then select the Print invoice check box to print the invoice.Click OK to post and print the credit note.Create and print a credit note for a return sales orderCreate a return sales order for the returned items and specify a reason code for returning the items.
After you create the return sales order, send the return order acknowledgement to the customer to return the items. Create an item arrival journal based on the returned items, and then post the journal to invoice them. You can generate a packing slip for the returned items and post the invoice for the return sales order to print the credit note.